FAQ

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General

Svatbee is a wedding planner for the Czech Republic and Slovakia. Couples get a checklist, budget, guests, seating plan, timeline, menu, invitations and stationery and a wedding website editor. Guests get a wedding website with everything they need to know, and vendors their own portal with a catalogue profile, enquiries and offers to couples. A portal for wedding planners and hen and stag parties are coming soon.

For the people who come together around a wedding: couples who plan, guests who receive an invitation with a code, and vendors (venue, catering, photographer, DJ, flowers…). A dedicated space for wedding planners and hen and stag party organisers is coming soon.

Yes. You create your wedding for free, all you need is an e-mail. Planning – budget, guests, seating plan and timeline – is free; you publish the guest website with the Dělnice or Královna package whenever you like. Start for free

Yes. Official paperwork follows both Czech and Slovak procedures (registry office, parish, documents). The guest website is in Czech, Slovak, English, German, Polish and Ukrainian, so family from abroad can read it too.

Yes, the whole app is responsive. Guests find everything on the wedding website – it works on a phone and a computer, nothing to install.

Price

Planning is free – checklist, timeline, budget, guests, seating plan, the wedding day and preparing the guest website with a preview (Včelka plan). Publishing the website for guests, downloads and exports, receipt scanning, sharing with other people and After the wedding are unlocked with the Dělnice plan; Královna has everything without limits – monthly, or yearly with a saving. Exporting your own data is always free.

Choose a paid plan and pay by card in the app under Plans. An overview of plans and prices is in the pricing.

No. Registration and planning need no payment details. You only pay for a paid plan (for example to publish the guest website) – by card directly in the app through the Comgate payment gateway. We e-mail you the invoice. More on the Payments page.

A vendor profile in the directory costs CZK 99 a month, or CZK 990 a year – per profile. You only pay for published profiles. We take no commission on enquiries, and the wedding portal a couple invites a vendor to is always free. See the business price list for an overview.

For couples

Of course. When you sign up, choose “we don't know yet” and add the date any time later.

Yes. In the Sharing & collaboration section you invite witnesses, parents or your wedding planner and give them a role – admin, editor of selected areas only, wedding planner, or viewer who can only look. In the schedule, everyone gets their own programme – the bride, the groom, witnesses, wedding planner, vendors and guests.

Yes. You can download the guest list and envelope addresses as CSV (from the Dělnice plan), e.g. for a printer or calligrapher. You group guests into households and each gets its own invitation code.

Draw your venue (even several spaces – say a barn, a gallery and a garden), place tables of different shapes and drag guests onto specific chairs, with a mouse or a finger. Svatbee checks rules like “these two not next to each other” and can also suggest a seating plan.

The hen or stag party is coming soon – you cannot create one in Svatbee yet. Once we launch it, you will choose “Party organiser” when registering, pick whether it is the bride's or the groom's party and enter who it is for.

In the party, you invite organisers and participants (by email, WhatsApp or link – invitations also come in English, German, Polish and Ukrainian), run polls on the date and programme, share out tasks, and keep track of shared expenses with QR payments, plus chat and a gallery. Everything new is automatically hidden from the groom or the bride – depending on whose party it is.

No. For every party item you choose who sees it – the default is “not the groom” or “not the bride”. The groom or bride only gets what you explicitly show (say the meeting point or what to pack). Hidden items are never sent, so nothing leaks through totals, notifications or a data export.

For guests

On the printed invitation next to the QR code, or in the email or message from the couple. The code has ten characters in the format XXXXX-XXXXX (older invitations have eight, XXXX-XXXX). Enter it on the Got an invitation? page or scan the QR code.

No. Guests don't register – all you need is the invitation code and a one-time verification code sent by e-mail to the address the couple has for you.

Only the wedding website's home page – names, date and an introduction. The schedule, venues, accommodation, gifts, questions and the rest of the website are for verified guests only. Anyone without an invitation can ask the couple for access – and they approve or decline the request.

Yes. An invitation belongs to a household, so one person can RSVP, choose meals and answer questions for everyone in it.

On the wedding website, in the Gallery section. Photos are sorted into albums, other guests can react to them, and the couple moderate them and export them at the end.

Wedding planners and vendors

A business account with a catalogue profile, an overview of your clients and their weddings (you can create a wedding for a client and invite the couple) and a CRM for enquiries from the catalogue and your own. The planner portal is coming soon – until then you can register as a vendor. More on the For wedding planners page.

Couples on Svatbee let us know they would welcome quotes from vendors. With the Vendor profile subscription you will see them in the portal under Couples looking for vendors – only those looking for your category in your area, with first names, date, area and guest count. Send a quote with a price, items and attachments; you do not see other vendors’ quotes and they will not see yours. You get the couple’s contact details once they send them to you. All vendors can send quotes; verified businesses (company ID checked in ARES / RPO) get a badge and are listed higher. Without the subscription you only see the number of couples. More on the For vendors page.

The couple adds them to their vendors and sends an invitation – the wedding portal is always free for vendors, even without a paid directory profile. Vendors only see what concerns them: their part of the schedule, the address and access, technical brief, checklist, messages and invoices. More on the For vendors page.

We do not offer a trial period at the moment – you only pay for published profiles. You do not enter any payment or card in advance. Once published, you pay according to the business price list, or you pause the profile.

By card directly in the business portal (Comgate payment gateway), or by invoice with a QR payment from your banking app. Invoices are issued by Svatbee and you will find them in the business portal. We take no commission on enquiries.

Once you've completed it – description, cover photo, starting price, contact and location – and submitted it for publication. We review every profile before it goes live. Later changes to a published profile show up straight away. An unpaid or paused profile isn't visible in the directory, but your data stays.

Yes. You can pause your profile at any time – it disappears from the directory, your data stays and you can publish it again later. You can delete your business with all its profiles in the portal settings. A price change never affects a period you've already paid for.

Couples in the directory only see your published profile – description, photos, prices, contact details and location. Billing details, enquiries and statistics are private, and only people from your business can see them in the portal. With an enquiry, you only get what the couple sent you: the date, venue, number of guests and, if given, the budget.

Only a couple who actually booked the vendor through Svatbee can write a review – Svatbee asks them for it after the wedding. Vendors can reply to reviews, reviews can't be bought or hidden, and a real person checks any suspicious ones.

Yes. The photographer (a vendor in the Photo and video category on Svatbee) uploads photos into albums, sets a watermark and link expiry, and moves the gallery through the statuses In progress → Preview → Delivered. The couple pick their favourites and photos for retouching.

Privacy and security

Only you and the people you invite. Each role sees only its own part – vendors don't see the guest list, and guests don't see the budget or the wedding planner's internal notes.

We process guests' personal data only for your wedding. We never sell it and on request we export or delete it. Details are in our privacy policy.

Your gallery, memories and thank-yous stay for as long as you want them. You can delete or download the guest list and contacts at any time.

Start for free

Start planning today

Create your wedding in two minutes. Planning is free – you publish the guest website with the Dělnice or Královna plan.